Terms & Conditions
General Terms and Conditions and Customer Information
I. General Terms and Conditions
Section 1. Basic Provisions
(1) The following terms and conditions apply to all contracts that you conclude with us as the provider (The Knots) via the website the-knots.com. Unless otherwise agreed, the inclusion of any terms and conditions used by you is hereby rejected.
(2) A consumer, within the meaning of the following provisions, is any natural person who enters into a legal transaction
concludes for purposes that are predominantly neither commercial nor related to their independent professional activity
can be attributed to an activity. An entrepreneur is any natural or legal person or an
a legally capable partnership that, when concluding a legal transaction, acts in the exercise of its independent
acting in the course of professional or commercial activity.
Section 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods.
Our offers on the internet are non-binding and do not constitute a binding offer to conclude a contract.
Contract.
(2) The purchase agreement is concluded via the online shopping cart system as follows:
The items you intend to purchase are stored in the "shopping cart". You can access the "shopping cart" and make changes at any time via the corresponding button in the navigation bar.
After accessing the "Checkout" page and entering your personal data, as well as payment and shipping details, all order data will be displayed again on the order summary page. If you use an instant payment system (e.g., PayPal / PayPal Express / PayPal Plus, Amazon Payments, Postpay, Sofortüberweisung) as your payment method, you will either be taken to the order summary page in our online shop or you will first be redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, please make the appropriate selection or enter your data there. Finally, you will be redirected back to our online shop to the order summary page.
Before submitting the order, you have the opportunity to check all the information again, make changes (also via the "back" function of the internet browser) or cancel the purchase.
By submitting the order via the "buy" button, you declare your legally binding acceptance of the offer, which results in the conclusion of the purchase agreement.
(3) The acceptance of the offer (and thus the conclusion of the contract) takes place immediately after ordering by confirmation in text form (e.g. e-mail), in which the execution of the order or delivery of the goods is confirmed to you (order confirmation).
(4) Your requests for a quotation are non-binding. We will submit a binding quotation to you in written form (e.g. by e-mail), which you can accept within 5 days.
(5) The processing of the order and the transmission of all information necessary in connection with the conclusion of the contract takes place partly automatically via e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.
Section 3 Right of Retention, Retention of Title
(1) You can only exercise a right of retention if it concerns claims arising from the same
deals with contractual relations.
(2) The goods remain our property until the purchase price has been paid in full.
Section 4 Liability
(1) We are fully liable for damages resulting from injury to life, body or health.
Health. Furthermore, we remain liable without limitation in all cases of intent and gross negligence.
in case of fraudulent concealment of a defect, in case of assumption of the guarantee for the quality of the
of the purchased item and in all other cases regulated by law.
(2) Liability for defects within the scope of the statutory warranty shall be governed by the corresponding
Regulation in our customer information (Part II).
(3) If essential contractual obligations are affected, our liability in case of slight negligence is limited to the
limited to the typical, foreseeable damage of the contract. Essential contractual obligations are essential.
Obligations arising from the nature of the contract, the breach of which prevents the achievement of
would jeopardize the purpose of the contract, as well as obligations that the contract imposes on us according to its content for the achievement of
imposed by the purpose of the contract, the fulfillment of which is essential for the proper execution of the contract at all
only make it possible and you can regularly rely on their compliance.
(4) In the case of a breach of immaterial contractual obligations, liability is limited to cases of slight negligence.
Breaches of duty excluded.
(5) Data communication via the Internet cannot be error-free according to the current state of technology.
and/or availability at all times is guaranteed. We are therefore not liable for either the constant or
uninterrupted availability of the website and the service offered there.
Section 5 Choice of Law, Place of Performance, Jurisdiction
(1) German law shall apply. In the case of consumers, this choice of law shall only apply insofar as it does not restrict the protection afforded by
mandatory provisions of the law of the state of the consumer's habitual residence
the granted protection is not withdrawn (principle of favorable treatment).
(2) Place of performance for all services arising from the business relationship existing with us, as well as
The place of jurisdiction is our registered office, unless you are a consumer, but rather a merchant, legal entity of
are public law entities or special funds under public law. The same applies if you do not
have general jurisdiction in Germany or the EU, or the place of residence or habitual residence
place of residence at the time of filing the lawsuit is unknown. The authority to also serve the court at a
This does not affect the right to invoke another legally competent court.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
_______________________________________________________________________________________
II. Customer Information
1. Identity of the seller
THE KNOTS
Helios Street 6
50825 Cologne
Germany
Phone: +49 160 8006708
Email: hello (at) the-knots.com
2. Information on the conclusion of the contract
The technical steps to concluding the contract, the conclusion of the contract itself, and the possibilities for correction.
shall be carried out in accordance with Section 2 of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1. The language of the contract is English.
3.2. We do not store the complete contract text. Before submitting the order via the
In online shopping cart systems, the contract data can be printed out using the browser's print function or
are secured electronically. After we receive your order, the order data, which is legally
prescribed information for distance selling contracts and the general terms and conditions
sent to you again via email.
3.3. For quotation requests outside the online shopping cart system, you will receive all contract data in the
sent to you as a binding offer via email, which you can print out or use electronically
can be secured.
4. Essential characteristics of the goods or service
The essential characteristics of the goods and/or services can be found in the item description and the
supplementary information on our website.
5. Prices and Payment Terms
5.1. The prices and shipping costs listed in the respective offers are total prices.
They include all price components, including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They are to be paid via a corresponding
designated button on our website or in the respective product description
can be accessed, will be displayed separately during the ordering process and are in addition to what you have to pay.
are to be borne by the customer, unless free delivery is guaranteed.
5.3. The payment methods available to you are listed under a correspondingly labeled section.
indicated by a button on our website or in the respective product description.
5.4. Unless otherwise specified for the individual payment methods, the payment claims from the
the concluded contract is immediately due for payment.
6. Delivery conditions
6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found
by clicking on a button marked accordingly on our website or in the respective
Item description.
6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and the
accidental deterioration of the sold item during shipping only occurs upon handover of the goods
passes to you, regardless of whether the shipment is insured or uninsured. This does not apply,
if you independently use a transport company not designated by the company or otherwise for the
have commissioned a specific person to carry out the dispatch.
7. Statutory Liability for Defects
7.1. The statutory rights of liability for defects apply.
7.2. As a consumer, you are requested to immediately check the goods upon delivery for completeness,
to check for obvious defects and transport damage and to lodge complaints with us and the freight forwarder
to inform us as soon as possible. Failure to do so will not affect your legal rights.
Warranty claims.
These terms and conditions and customer information were drawn up by the lawyers specializing in IT law of
are created by Händlerbund and are permanently checked for legal compliance. The Händlerbund Management
AG guarantees the legal compliance of the texts and is liable in the event of cease and desist letters. Further information
You can find more information at: http://www.haendlerbund.de/agb-service.
As of: 31.07.2024
--------------------------------------
