Terms & Conditions

General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (The Knots) via the website the-knots.com. Unless otherwise agreed, the inclusion of any terms and conditions you may have used is objected to.

(2) A consumer within the meaning of the following regulations is any natural person who carries out a legal transaction
for purposes that are predominantly neither commercial nor self-employed
activity can be attributed. An entrepreneur is any natural or legal person or one
A legal partnership that enters into a legal transaction in the exercise of its independent status
professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.
Our offers on the Internet are non-binding and do not constitute a binding offer to conclude a transaction

(2) The purchase contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to access the “shopping cart” and make changes there at any time.
After accessing the "Checkout" page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page. If you use an instant payment system (e.g. PayPal / PayPal Express / PayPal Plus, Amazon Payments, Postpay, Sofortüberweisung) as your payment method, you will either be taken to the order overview page in our online shop or you will first be taken to the provider's website Instant payment system forwarded.
If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there. Finally, you will be redirected back to the order overview page in our online shop.
Before sending the order, you have the opportunity to check all the information again, change it (also using the "back" function of the Internet browser) or cancel the purchase.
By submitting the order using the “buy” button, you declare your legally binding acceptance of the offer, which means the purchase contract is concluded.

(3) The acceptance of the offer (and thus the conclusion of the contract) takes place immediately after the order is placed by confirmation in text form (e.g. email), in which the execution of the order or delivery of the goods is confirmed to you (order confirmation).

(4) Your requests to create an offer are non-binding for you. We will make you a binding offer in text form (e.g. by email), which you can accept within 5 days.

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Right of retention, retention of title

(1) You can only exercise a right of retention if it relates to claims arising from the same
contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Liability

(1) We are liable without restriction for damages resulting from injury to life, limb or injury
Health. Furthermore, we are liable without limitation in all cases of intent and gross negligence,
in the event of fraudulent concealment of a defect, in the event of a guarantee for the condition of the product
object of purchase and in all other cases regulated by law.

(2) Liability for defects within the scope of the statutory warranty depends on the corresponding
Regulation in our customer information (Part II).

(3) If essential contractual obligations are affected, our liability in the event of slight negligence is limited to
contract-typical, foreseeable damage is limited. Essential contractual obligations are essential
Obligations that arise from the nature of the contract and the violation of which would jeopardize the achievement of the
would jeopardize the purpose of the contract as well as the obligations that the contract requires us to achieve according to its content
of the purpose of the contract, the fulfillment of which ensures the proper execution of the contract in general
only possible and on whose compliance you can regularly rely.

(4) If minor contractual obligations are violated, liability is limited to slight negligence
Breach of duty excluded.

(5) Data communication via the Internet cannot be error-free given the current state of technology
and/or guaranteed to be available at all times. In this respect, we are neither liable for the permanent nor
uninterrupted availability of the website and the services offered there.

§ 5 Choice of law, place of performance, place of jurisdiction

(1) German law applies. For consumers, this choice of law only applies to the extent that this is the case
mandatory provisions of the law of the country of habitual residence of the consumer
protection granted is not withdrawn (principle of favourability).

(2) Place of performance for all services from the existing business relationships with us as well
The place of jurisdiction is our registered office if you are not a consumer but a merchant, a legal entity
are public law or special funds under public law. The same applies if you don't have one
have general place of jurisdiction in Germany or the EU or the place of residence or usual place of residence
Whereabouts are not known at the time the lawsuit is filed. The power to also have the court in one
Calling another legal place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer information

1. Identity of the seller

Brunnenstrasse 25a
10119 Berlin
Telephone: +49 160 8006708
Email: hello@the-knots.com

2. Information on the conclusion of the contract

The technical steps to conclude the contract, the conclusion of the contract itself and the correction options
take place in accordance with Section 2 of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage

3.1. The contract language is English.

3.2. We do not save the complete contract text. Before submitting the order via the
Online shopping cart system can print out the contract data using the browser's print function
be secured electronically. After we receive the order, the order data will be legally binding
information required for distance selling contracts and the general terms and conditions
sent to you again by email.

3.3. If you request a quote outside of the online shopping cart system, you will receive all contract data
As part of a binding offer sent by email, which you can print out or electronically
can secure.

4. Essential characteristics of the goods or services

The essential features of the goods and/or services can be found in the item description and the
additional information on our website.

5. Prices and payment methods

5.1. The prices stated in the respective offers as well as the shipping costs represent total prices.
They contain all price components including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. You are about one accordingly
designated button on our website or in the respective item description
can be accessed, are shown separately during the ordering process and are additional to you
bear unless free shipping is guaranteed.

5.3. The payment methods available to you are listed accordingly
button on our website or in the respective item description.

5.4. Unless otherwise stated for the individual payment methods, the payment claims are based on the
The contract concluded is due for payment immediately.

6. Delivery conditions

6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found
located under a correspondingly designated button on our website or in the respective
Item description.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and
accidental deterioration of the item sold during shipping only occurs when the goods are handed over
is transferred to you, regardless of whether the shipment is insured or uninsured. This does not apply
if you independently use a transport company or another company not named by the entrepreneur
have commissioned a specific person to carry out the shipment.

7. Statutory liability law for defects

7.1. The statutory liability rights for defects apply.

7.2. As a consumer, you are asked to check the goods immediately upon delivery for completeness,
to check obvious defects and transport damage and to report complaints to us and the freight forwarder
communicate as quickly as possible. If you do not comply, this will have no effect on your legal obligations
Warranty claims.

These general terms and conditions and customer information were drawn up by lawyers specializing in IT law
Dealer associations are created and are constantly checked for legal compliance. The dealer association management
AG guarantees the legal security of the texts and is liable in the event of warnings. further information
You can find out more about this at: http://www.haendlerbund.de/agb-service.

As of: July 31, 2014


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